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Training Information

In addition to the tutorial within the e-OSCAR application, e-OSCAR training is available in a web-conference format. The web-conference format allows data furnishers to participate in a training session, led by an e-OSCAR instructor, via the telephone and the internet.

The web-conference format consists of three, 2-hour training sessions (described below) that are designed to provide data furnishers with basic instructions on accessing and using the e-OSCAR application. A data furnisher may choose to participate in one or more of the sessions depending on his/her responsibilities in e-OSCAR. If the data furnisher will be responsible for all tasks within e-OSCAR, he/she should attend all of the training sessions. Although the sessions may be taken in any order, the recommended order is shown below.

  1. SYSTEM ADMINISTRATOR FUNCTIONS
    • This class addresses the responsibilities of a System Administrator in e-OSCAR including but not limited to setting up users, resetting passwords, terminating sessions, and adding subscriber codes.
  2. DISPUTES (ACDVS) AND UPDATES (AUDS)
    • This class addresses how a data furnisher locates and responds to a dispute (ACDV) in e-OSCAR. Additionally, the session addresses the process for creating a request (AUD) to update or delete a previously reported account via e-OSCAR.
  3. REPORTS
    • This class familiarizes the user with the Reports functionality in e-OSCAR and with select reports that are available to Data Furnishers.
  4. NOTIFICATIONS
    • This class familiarizes the user with the purpose and type of Notifications that are in e-OSCAR and with the procedures for viewing Block Notifications and Dispute Response (DR) Notifications.

Data Furnishers may view the schedule of e-OSCAR web conference sessions and register for a session by visiting https://eoscartraining.webex.com. There is no charge for these sessions.

Registration Instructions

In-house Workshops and Customized Training:
In-house workshops and customized training are available for a fee. If you are interested in an in-house workshop or you have a custom training request, please e-mail eoscartraining@newmgtservices.com. An e-OSCAR representative will contact you to discuss your request.

Questions?
E-mail e-OSCAR Training at eoscartraining@newmgtservices.com