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In addition to the tutorial within the e-OSCAR application, e-OSCAR training is available in a web-conference format. The web-conference format allows data furnishers to participate in a training session, led by an e-OSCAR instructor, via the telephone and the internet.

The web-conference format consists of three, 2-hour training sessions (described below) that are designed to provide data furnishers with basic instructions on accessing and using the e-OSCAR application. A data furnisher may choose to participate in one or more of the sessions depending on his/her responsibilities in e-OSCAR. If the data furnisher will be responsible for all tasks within e-OSCAR, he/she should attend all of the training sessions. Although the sessions may be taken in any order, the recommended order is shown below.

1. System Administrator Functions

 

This class addresses the responsibilities of a System Administrator in e-OSCAR including but not limited to setting up users, resetting passwords, terminating sessions, and adding subscriber codes.


2. Disputes (ACDVs) and Updates (AUDs)

 

This class addresses how a data furnisher locates and responds to a dispute (ACDV) in e-OSCAR.  Additionally, the session addresses the process for creating a request (AUD) to update or delete a previously reported account via e-OSCAR.


3. Reports

 

This class familiarizes the user with the Reports functionality in e-OSCAR and with select reports that are available to Data Furnishers.


4. Notifications

 

This class familiarizes the user with the purpose and type of Notifications that are in e-OSCAR and with the procedures for viewing Block Notifications and Dispute Response (DR) Notifications.


Data Furnishers may view the schedule of e-OSCAR web conference sessions and register for a session by visiting https://eoscartraining.webex.com. There is no charge for these sessions.

Registration Instructions

In-house Workshops and Customized Training:
In-house workshops and customized training are available for a fee. If you are interested in an in-house workshop or you have a custom training request, please e-mail eoscartraining@newmgtservices.com. An e-OSCAR representative will contact you to discuss your request.



Questions?
E-mail e-OSCAR Training at
eoscartraining@newmgtservices.com

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