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Important Announcements

Check this page for Important Announcements from e-OSCAR!


Pursuant to Section 1.3(b) of the e-OSCAR Terms of Use, Online Data Exchange LLC hereby notifies Data Furnisher Registrants of planned changes to the e-OSCAR Terms of Use, to become effective on June 23, 2023.

The updated and modified Terms of Use will supersede existing and prior Terms of Use. 

Any Registrant's use of the e-OSCAR System on or after June 23, 2023 will constitute an acceptance of all changes outlined. 

Registrants may view expected changes HERE.

e-OSCAR will be unavailable during the following timeframes due to regular system maintenance and/or code installation:

4/19/2023 2:00 - 8:00 pm ET Monthly Patching Prod Monthly Linux Patching (Kernel upgrades) Users logged out but can immediately re-logon
4/19/2023 4:00 - 6:30 pm ET Monthly Patching Prod Monthly Windows Patching None
4/26/2023 2:00 - 8:00 pm ET Monthly Patching DR Linux Patching (Kernel Upgrade) None
4/26/2023 4:00 - 6:30 pm ET Monthly Patching DR Windows Patching Stale Data for Insights
5/3/2023 2:00 - 8:00 pm ET Monthly Patching Non-Prod Linux Patching Users Logged Out 
5/3/2023 2:30 pm - 3:30 pm ET Mnthly Patching Non-Prod Windows Patching No impact
5/17/2023 3:00 - 9:00 pm ET Monthly Patching Prod Linux Patching Users Logged OUt
5/17/2023 4:00 - 6:30pm ET Monthly Patching Prod Windows Patching No impact
5/24/2023 12:00 - 4:00 pm ET Monthly Patching DR Linux Patching Stale Data for Insights
5/24/2023 1:00 - 3:30 pm ET Monthly Patching DR Windows Patching Stale Data for Insights
6/23/2023 - 6/25/2023* TBD Release Prod e-OSCAR 4.0 Deployment System down for entirety

* Tentative dates; exact timing of release to be announced roughly 30 days prior to deployment.

We're excited to offer new monthly webinars that include all sorts of content that you might not realize about how e-OSCAR works.  Visit the e-OSCAR Learning Management System at for more information.

We use Constant Contact as our email provider for our informational emails - things like outage announcements, newsletters, release information, etc.

If you aren't receiving those, there might be two reasons why:

(1) Our mail may be going into your spam folder.  Please check that folder for our mail, and then mark all mail from e-OSCAR Support ( as a trusted email.

(2) Your company may need to whitelist the IP address range for items coming from Constant Contact.  Please have your IT team whitelist this IP range:  This single IP address covers a range of IP addresses and is the same as 208.75.120.*, 208.75.121.*, 208.75.122.*, and 208.75.123.*.

(3) if you might have previously unsubscribed to our mailing list, you can re-subscribe by clicking HERE.

Feel free to reach out to e-OSCAR Billing Support at (866) 457-1211 or via email at

Not getting our informational emails?  Complete our mail enrollment form HERE to be added to our list.

If you need to report an outage or issue with the e-OSCAR application during a release weekend, please call the e-OSCAR Support line (877-610-2795) and leave a message, including your name, phone number, email address, company name and your company's e-OSCAR Registration ID number.

Our team will be monitoring for issues, and will respond to reported issues accordingly.  If there are system-wide issues that impact all users, we will provide status updates and communication through email.

We now have a page on LinkedIn.  Follow us HERE to stay up-to-date on all things e-OSCAR.


Contact the e-OSCAR Help Desk at (866) MY OSCAR or (866) 696-7227
Monday - Friday, 8am - 6pm ET