e-OSCAR Reference & Learning Material
e-OSCAR Screen Help
This information is password protected. Refer to the "Message of the Day" section within the e-OSCAR application to find the password.
e-OSCAR Reference Cards & Job Aid Materials
We are excited to provide a variety of detailed Reference Cards and Job Aids that we believe will help users with many interactions and transactions in the e-OSCAR application. Each of the documents below can be found within the e-OSCAR Learning Management System.
Access the e-OSCAR Learning Management System HERE.
Reference Cards
-
"Creating Users" Reference Card
-
"ACDV Grouping" Reference Card
-
"ACDV Search" Reference Card
-
"Archives" Reference Card
-
"Creating an AUD" Reference Card
-
"AUD Notifications" Reference Card
-
"AUD Search" Reference Card
-
"Block Notifications" Reference Card
-
Consolidated Code Sheet
-
"Dispute Response (DR) Notifications" Reference Card
-
"DNR Reinsertion Request" Reference Card
-
"Queues" Reference Card
-
"Reports" Reference Card
-
"Responding to an ACDV" Reference Card
Job Aids
-
Adding and Deleting Subscriber Codes
-
Adding New Reporting Relationships
-
Combining/Merging e-Oscar Registrations
-
Compatibility View Instructions
-
e-Oscar Registration Deactivation
-
IP Address Restrictions
-
Locating a New ACDV
-
Pay Your e-Oscar Bill
-
Unlocking ACDVs
-
Updating Registration Information
-
Viewing Images
-
Requesting Administrator Access
-
Dispute Code and Response Code Validation
e-OSCAR 101 Webinar Replays
Each month, the e-OSCAR team hosts "e-OSCAR 101" webinars covering a variety of topics. On-demand replays are available through the e-OSCAR Learning Management System (HERE)
- e-OSCAR 101 (Episode 1): Creating Users in e-OSCAR, Password resets & maintenance, Finding & Responding to ACDVs
- e-OSCAR 101 (Episode 2): The All-New e-OSCAR Learning Management System, Notifications, Enabling IP Restrictions
- e-OSCAR 101 (Episode 3): COVID19, Tradeline Block Notifications and Block Rescission Process, Your Q&A
- e-OSCAR 101 (Episode 4): Where to find COVID19 Resources? e-OSCAR's new COVID19 Account Reinsertion Process
- e-OSCAR 101 (Episode 5): How Response Due Dates are set? What Activities Can & Cannot Be Done in e-OSCAR? What Products and Services Make Up the e-OSCAR Ecosystem? What Coming Enhancements are Planned for e-OSCAR?
- e-OSCAR 101 (Episode 6): Notifications, Notifications, Notifications
- e-OSCAR 101 (Episode 7): Insights by e-OSCAR Overview & demo
- e-OSCAR 101 (Episode 8): Introduction to Case Management
- e-OSCAR 101 (Episode 9): ACDV Case Management
- e-OSCAR 101 (Episode 10): Tradeline Block Case Management
- e-OSCAR 101 (Episode 11): AUD Notification Process
- e-OSCAR 101 (Episode 12): e-OSCAR Fundamentals
- e-OSCAR 101 (Episode 13): Learning Management System (LMS)
- e-OSCAR 101 (Episode 14): All You Ever Wanted to Know About ACDVs and More (Part 1)
- e-OSCAR 101 (Episode 15): All You Ever Wanted to Know About ACDVs and More (Part 2)
- e-OSCAR 101 (Episode 16): All Questions Considered
- e-OSCAR 101 (Episode 17): Block Notifications and Block Rescission Requests
- e-OSCAR 101 (Episode 18): First Look at e-OSCAR 4.0
- e-OSCAR 101 (Episode 19): Using Insights by e-OSCAR for Root Cause Investigations
- e-OSCAR 101 (Episode 20): A Cornucopia of Things About e-OSCAR that You Might Not Know - Coming Soon!