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System Requirements

Important Browser Configuration Details

e-OSCAR is optimized for Internet Explorer 11, Google Chrome 22 or higher and Firefox 23 or higher.

The following settings are recommended to reduce difficulty in accessing and displaying the e-OSCAR application
  • The e-OSCAR website (https://e-oscar-web.net) should be listed as a trusted site
  • The pop-up blocker should be disabled for the e-OSCAR website.
  • Enable cookies and JavaScript
  • Do not show Friendly HTTP Error messages.
  • Adjust the Browser Cache settings to check for a new version of the page for each visit.
Accessing e-OSCAR From Within A Corporate Network
  • Users must maintain a constant IP address in accordance with the SSL standard. In order to verify the user’s session each time data is submitted, the user’s IP address is checked to ensure it has not changed.
  • Click here to determine your IP address.
  • e-OSCAR session timeout values are set by the company Registration Administrator. If, for example, the e-OSCAR system time-out is set for 15 minutes, the corresponding proxy and network settings should be greater than that.
Personal Computer Suggested Minimum Configuration
System
IBM Compatible PC
Processor 500MHz or better
Memory 128MB or better
Storage 2GB Minimum Hard Drive
Internet Connection DSL/Cable Modem or via Corporate LAN
Monitor 17" Minimum
Screen Resolution 1024 x 768, 1152 x 864, 1280 x 720, 1280 x 768, 1280 x 1024
Browser Internet Explorer 11, Google Chrome 22 or higher, Firefox 23 or higher
Plug-In Adobe Flash Player 8, ActiveX Control
.PDF Reader Adobe Acrobat 6.0 or Greater
Microsoft Excel Used in Archiving Process
Image Viewer Various Image Viewers are Available

Note: Please consult with your company’s internal Information Technology (IT) and Security Resources. Your IT or Security Resource may be able to provide information regarding specific settings and viewers that are authorized for your company.

Questions?

Contact the e-OSCAR Help Desk at (866) MY OSCAR or (866) 696-7227
Monday - Friday, 8am - 6pm ET