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Important Announcements

Check this page for Important Announcements from e-OSCAR!

 

The Annual Disaster Recovery Exercise for e-OSCAR will occur the week of April 27 - May 5, 2019.  

e-OSCAR WILL BE UNAVAILABLE during the following timeframes due to regular system maintenance and/or code installation:

TYPE
DEPLOYMENT DATE
ENHANCEMENTS
COMMENTS

General Maintenance

Friday, 4/19/2019, 3:00pm - 9:00pm ET

 

Monthly Operation System Patching

Connect: Direct will be

UNAVAILABLE

Interactive users will experience an interruption in service during this timeframe. Users may log back into the application after any interruption, however any unsaved work will not be available.

Live Disaster        Recovery Exercise

Saturday, 4/27/2019, 12:00pm (noon) - Sunday, 4/28/2019, 12:00pm (noon)

Live Disaster Recovery Exercise

Connect: Direct will be UNAVAILABLE

Interactive will be UNAVAILABLE

Live Disaster        Recovery Exercise

Saturday, 5/4/2019, 12:00pm (noon) - Sunday, 5/5/2019, 12:00pm (noon)

Live Disaster Recovery Exercise

Connect: Direct will be UNAVAILABLE

Interactive will be UNAVAILABLE

General Maintenance

Friday, 5/24/2019, 5:30pm - 11:30pm ET

Monthly Operating System Patching

Connect: Direct will be

UNAVAILABLE

Interactive users will experience an interruption in service during this timeframe. Users may log back into the application after any interruption, however any unsaved work will not be available.

General Maintenance

Friday, 6/14/2019, 5:30pm - 11:30pm ET

Monthly Operating System Patching

Connect: Direct will be

UNAVAILABLE

Interactive users will experience an interruption in service during this timeframe. Users may log back into the application after any interruption, however any unsaved work will not be available.

Release v3.19

Friday, 6/28/2019, 9:00pm - 4:30am ET

Release v3.19

Connect: Direct will be AVAILABLE

Interactive will be UNAVAILABLE

General Maintenance

Friday, 7/26/2019, 5:30pm - 11:30pm ET

Monthly Operating System Patching

Connect: Direct will be

UNAVAILABLE

Interactive users will experience an interruption in service during this timeframe. Users may log back into the application after any interruption, however any unsaved work will not be available.

Below is the projected e-OSCAR Non-Production Environment (UAT & DFT) Maintenance Schedule.  e-OSCAR NON-PRODUCTION ENVIRONMENT WILL BE UNAVAILABLE during the following timeframes due to regular system maintenance.

Date

Maintenance

Environment

Friday, 4/17/2019,     6:00pm - 9:00pm ET

Release v3.18

DFT

Wednesday, 4/24/2019, 3:00pm - 4:00pm ET

OS Patching

Insights

Thursday, 5/9/2019, 4:00pm - 10:00pm ET

OS Patching

UAT and DFT

Friday, 5/10/2019,    9:00am - 4:00pm ET

Release v3.19

UAT

Wednesday, 5/29/2019, 4:00pm - 10:00 pm ET

OS Patching

Insights

Tuesday, 6/4/2019, 3:00pm - 9:00 pm ET

OS Patching

UAT and DFT

Monday, 6/17/2019, 8:00am - Friday, 6/21/2019, 8:00 pm ET

Fallback Testing

UAT

Wednesday, 6/19/2019, 4:00pm - 10:00 pm ET

OS Patching

Insights

Friday, 7/5/2019, 6:00pm - 1:00 am ET

Release v3.19

DFT

Tuesday, 7/9/2019, 3:00pm - 9:00 pm ET

OS Patching

UAT and DFT

Wednesday, 7/31/2019, 4:00pm - 10:00 pm ET

OS Patching

Insights

The e-OSCAR Terms of Use will be updated in conjunction with Release 3.19 (currently scheduled to deploy on June 29, 2019).  Updates to the Terms of Use largely relate to addition of our Insights Service as a free inclusion to Data Furnishers.  Additionally, we have clarified language relating to Notifications to include the recently-implemented AUD Notifications.  Upon release, these updated e-OSCAR Terms of Use will supersede all prior versions of the e-OSCAR Terms of Use.

The updated Terms of Use can be found HERE.

On March 26, 2019, Joel Strickland, Director, Client Relations for Online Data Exchange LLC participated in a joint webinar with CDIA called ""An Online Solution to Credit Disputes - An Inside Look Into e-OSCAR".

Find the meeting document HERE

To watch a video replay of the webinar, click HERE

Find answers to questions that were posed during the webinar HERE

A password is required for both the meeting documents and video.  Refer to post-webinar email from CDIA for that password.

Our newest feature, the e-OSCAR Support Community, will be launching on Monday, April 8th!

Our new e-OSCAR Support Community site offers a unique blend of knowledge articles, frequently asked questions and more.  For the first time, you can ask questions and collaborate with other e-OSCAR users through our community discussion board. You can also submit a support ticket to the e-OSCAR Help Desk without needing to pick up the phone and call.

Membership is free to all e-OSCAR Customers.

Questions?

Contact the e-OSCAR Help Desk at (866) MY OSCAR or (866) 696-7227
Monday - Friday, 8am - 6pm ET