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Case Management

e-OSCAR's brand new Case Management feature applies an innovative, consumer-centric model that should provide Data Furnishers the opportunity to be more efficient and effective in their investigations and responses to Consumer credit disputes.

Case Management Sandbox Enrollment

We're excited to offer Data Furnishers the opportunity to test Case Management in our Sandbox environment.  This non-production environment looks and acts just like the e-OSCAR prod environment, allowing you to test the full capabilities of Case Management in a safe, secure, and worry-free environment.

In order to enroll in our Sandbox environment, please complete the form below (Must be completed by your company's Registration Administrator).

All documents and videos on this page are password protected.  You can find the password on the home page of the e-OSCAR Application site in the "Message of the Day."

Case Management Live Webinar

  • Download the Webinar materials HERE

  • Click HERE to watch a replay of the Webinar


Case Management Newsletter

Click HERE


Case Management FAQs

Click HERE


Case Management e-Learning Classes

Click HERE

Once logged in to e-OSCAR Learning Management System, click on Available Courses & search for Case Management



Contact the e-OSCAR Help Desk at (866) MY OSCAR or (866) 696-7227
Monday - Friday, 8am - 6pm ET