Managing your activities related to consumer credit disputes can be complex and cumbersome. Navigating the various features within the e-OSCAR system can be daunting for some. Determining staffing needs, queue structures, and quality monitoring programs may be burdensome.
Furthermore, there is no better way for us to understand our customers’ needs than for us to spend time in your office(s) learning how your staff interacts with the eOSCAR application and understanding the supporting processes you have at your disposal. One of the best ways we can develop future value-added enhancements to the e-OSCAR system is through securing your valuable input, and there’s no better way to facilitate that than an in-person visit.
The Client Relations staff at e-OSCAR has the unique benefit of supporting thousands of Data Furnishers just like your company, and we’re ready and willing to share our knowledge and skills with you so that you can optimize your team’s efficiency and effectiveness with consumer dispute handling.
We have vast experience with the e-OSCAR application, the technical nuances within the system, and the benefit of having exposure to cross-industry best practices. We would be happy to spend a day (or even multiple days) in your office assessing your team structure, processes and procedures.